APJC (Korea) Associate Systems Engineer (Full-Time) Sales

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Job description
Associate Systems Engineer (ASE) Job Description
Location: Singapore
Start date: July 28, 2014

The world is connecting faster than ever before. Connect the unconnected by becoming a part of the Internet of Everything. The Cisco Sales Associates Program is looking for outgoing, early-in-career individuals who have a passion for technology and are motivated to succeed.

A successful Associate Systems Engineer (ASE) will expand their networking knowledge and be trained to collaborate with Cisco sales professionals to provide technical solutions for our customers.

Learn from top Cisco experts in a unique setting among your peers. The Cisco Sales Associates Program offers a global environment that provides 12 months of on-the-job training that will prepare you for a successful engineering career at Cisco. Gain hands-on education and experience with leading-edge technology, while receiving an attractive salary and accelerating your career aspirations.

For the first three months of the program, you’ll undergo courses focusing on the latest technology advancements, including Cisco architectures, solutions, products, and competitors. Over the next nine months, you’ll advance into an engineering role with the Cisco Global Virtual Engineering Team, shadowing technology professionals while continuing certification studies and virtual learning.

Global Virtual Engineering is a multilevel technical presales organization, which provides systems engineering services to customers, partners, and internal Cisco sales employees in a global virtual networked environment. Upon graduation from the program, you’ll be promoted into a Virtual Systems Engineering role within Cisco, where you can continue to grow your career.

Eligibility Requirements:
• Undergraduate or graduate degree (minimum bachelor of science or bachelor of arts degree)
• Graduated from an accredited university prior to program start date
• Cumulative GPA of 3.5 or higher or equivalent in your academic program
• Electrical, Computer, or Networking Engineering, Information Technology, MIS, Computer Science, Mathematics, or Physics degree preferred
• Technical support, presales support, installation, or sales experience in the technology industry preferred
• Fluent in English & Korean, written and verbal

Relocation Requirements:
• Year 1: Must be willing to relocate to a Cisco Sales Associates Program training hub in Singapore. Cisco will provide visa and relocation assistance.
• Year 2: Will be promoted to a Virtual Systems Engineering role in Global Virtual Engineering, in Singapore.
• Year 3: You can apply to open Systems Engineering positions within the company.

Program start date: July 28, 2014

For more information and updates, please visit the Cisco Sales Associates Program Facebook page. http://www.facebook.com/CSAPINFO

JP Morgan – GTI Applications Support Analyst-130076979

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GTI Applications Support Analyst-130076979
Job Description

 

Open Position
Infrastructure specialist and application support in JPMorgan Securities Far East Seoul Branch
 
Job Description
This role requires service-oriented mindset, together with solid technical skills acquired through a mix of academic study and experience of working. The successful candidate will be a technologist with the credibility to deal with hands-on administration and provide project support; relevant technical skills.
Key Responsibilities
  • First line infrastructure support  and administration (Servers / Storage / Network / Firewall / PBX / Turret / Voice recorder etc)
  • First line end-user/desktop support covering XP/Windows7 workstations with PC applications running on it
·         First Line end-user / desktop support covering KRX market interface via. KOSCOM products and global order routing / execution engine
  • Data Centre Operation Management
  • Disaster Recovery Site maintenance and systems management
  • Maintenance external vendor contract and renewal and billing
  • Procurement of IT facilities
  • Batch cycle operation and daily tape backup
  • Technology and business project support
  • Coordination for business initiatives and IT Projects
  • Production release management
  • Coordination of system enhancements with IT streams and local vendors
  • Provide first line Global and Local application support
  • Ensure the IT systems comply with the regulatory and JP Morgan policies
Qualifications

 

Job Requirements:
  • Must have a technical background.
  • Experience in providing support in mission-critical environment is required.
  • Needs to participate in occasional maintenance and releases on weekends and ad-hoc support in late nights
  • Solid Windows, Unix and Linux knowledge and practical working experience are preferred.
  • Highly committed, creative, reliable, responsive, tactful, patient, self-motivated and self-starting.
  • Must possess excellent verbal and written communication skills and be client service orientated.
  • Demonstrate good teamwork
  • Advanced verbal and written English is essential.
  • Must have a “can do attitude”, not afraid to get involved in tasks that maybe outside of the normal remit of the role.
  • Bachelor’s degree or Equivalent in Engineering, Technology or related field with 2-5 years’ experience.
  • Needs to be able to work under pressure and tight timeline.
  • Ability to manage a tense situation is essential, and the candidate must function well within a dynamic environment with frequent changes
  • Experience with application support covering trading platforms is preferred
Job Applications Support
Primary LocationKR-11-Seoul-JPMorgan Plaza / 01193
Organization Central Technology & Ops
Schedule Full-time
Job Type Standard
Shift Day Job
Employee Status Regular
Corporate Brand J.P. Morgan

Cisco Systems – APJC (Korea) Customer Support Engineer (Full Time) – Services

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Job Description

Cisco Technical Assistance Center (TAC) is responsible for providing industry leading post-sale technical support worldwide for customers of medium to large scale networks. TAC engineers are experts in their field who are responsible and empowered to provide solutions to some of the most complex networking issues.

We are looking to recruit Graduates keen to develop their career in networking, who are not afraid of change, and eager to grasp complex challenges. Graduates will be trained in-house and will work side by side with seasoned engineers. You will have the opportunity to learn about the Cisco business for a total of 12 months as a great start to your career.
This is an opportunity for someone who possesses patience, empathy for customers, and the wish to hone skills whilst providing customer value.

Responsibilities:

• In this role, you will gain insight to the detailed functionality of Cisco’s solutions, and partner with all the elements of the service chain.

• Provide front line technical support to debug complex networking problems
• Provide phone consultation to independently debug complex product problems.
• Be the focal point and owner of large account network problem resolution
• Work on problems of diverse scope

Skills Required:

• Minimum of a Bachelor’s Degree or equivalent in Computer Science/Engineering, Electrical Engineering
• Demonstrate an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge
• Team focused and a sense of fun

Posted:October 11, 2012
Type: Full-time
Experience: Entry level
Functions: Engineering
Industries: Computer Hardware, Computer Networking, Computer Software Employer Job ID:377871
Job ID:3930144

Apple: iOS International QA Engineer

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The iOS team is looking for a QA Engineer with strong Mobile OS and Application fundamentals and a desire to work with an amazing team. Every individual on our team makes a clear difference to the product. Your primary responsibility is to focus on international and network dependent features of our applications and mobile devices to ensure that we have an amazing product everywhere we ship. Native language localization skills relevant to South Korea are required. Communication skills and the ability to understand and prioritize issues are essential.

Specific Responsibilities:
You will be responsible for daily testing of our world class applications within the local carrier networks with an eye for international issues. These include in depth testing of daily builds including design and implementation of test plans and test cases. You will be interacting with international testers, development engineers and the carrier core support teams to help reproduce issues and test features. You will be based in Seoul but international travel will be required.

Required Experience:
* BS in Computer Science or equivalent experience
* Exceptional communication skills both written and verbal in Korean and English.
* Native language localization skills required.
* Self-motivated and pro-active with demonstrated creative and critical thinking capabilities
* Flexibility to respond and react to changing priorities quickly and efficiently
* Strong understanding of Mac OS X, Windows XP/Vista, debugging tools and Terminal
* Basic coding or scripting skills. Preferably Obj C, C, C++, Perl, or shell scripting

Preferred Experience:
* Fluent in multiple languages and region experience a plus
* Familiarity with software mobile applications and its network dependences
* Understanding of wireless technologies: GSM, UMTS, CDMA, LTE
* Experience with Network Operators
* Experience in shipping international software or products
* Working knowledge of Windows testing and troubleshooting
* Automation and Tools development

—————————————————-
TO APPLY – PLEASE CONTACT US AT
<< recruit-korea@apple.com >>
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http://jobs.apple.com/index.ajs?BID=1&method=mExternal.showJob&RID=109592&CurrentPage=1

RedHat limited – Technical Support Engineer

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[레드햇리미티드] Technical Support Engineer / Senior Technical Support Engineer 
 근무형태 : 정규직  채용직급 : 면접후 결정
 모집인원 : 1명  급여조건 : 면접시협의
 경력 : 경력 3년 이상  접수기간 : 수시채용
 학력 : 제한없음  홈페이지 : http://www.kr.redhat.com
담당업무 및 상세조건
Technical Support Engineer/Senior Technical Support Engineer – 한국 고객 지원

필요 지식 및 기술
• 리눅스 플렛폼에 대한 이해와 리눅스 엔지니어링 혹은 administration 경력
• 해외 근무에 결격 사유가 없는자
• 간단한 영어회화가 가능하고 영어 읽기 쓰기가 가능한 자 (말하기는 입사때 면접을 위해 필요하며 업무상으
로는 주로 읽고 쓰는 능력이 필요합니다.)

The Role:
Red Hat has a unique business model built upon services such as consulting, training, and technical support. Our Global Support Service (GSS) team is seeking Technical Support Engineers with strong technical and customer service skills who will act as the first line of contact for all customer inquiries. As a Technical Support Engineer, you will have the opportunity to work with leading open source developers to create new solutions and customer offerings. You will also find wide range opportunities to be involved in global cross-functional projects with our sales, engineering, and training teams. As a Red Hat Technical Support Engineer, you will find yourself at the center of new developments and the latest
technologies. This role is to support Korea customers with collaborating with Red Hat Korea team.

Primary Responsibilities:
• Act as the direct contact for customer inquiries from all locations and across all product lines via online Customer

Portal and phone.
• Analyze problems with non-functioning software to identify problem areas and recommend corrective actions and

resolutions to customers.
• Use professional concepts and apply company policies and procedures to resolve a variety of issues.
• Collaborate with global support engineers and software maintenance engineers to resolve customer issues.
• Document and share diagnostic steps and problem resolutions with GSS team.
• Work with Technical Support Engineers in other regions on global projects and assignments.
• Deliver an exceptional customer service experience.
• May be required to be on call and perform night and/or weekend shift duties on a rotational schedule.

Required Skills & Experience:
• Ability to communicate clearly and concisely to all clients with various levels of technical experience.
• Good understanding of Linux/Unix
• Strong English language skills (written and oral). Fluent in Korean (written and oral).
• 3 years+ system administration or technical support experience on Linux/Unix
• Red Hat Certified Engineer (RHCE), or a comparable combination of experience/qualifications.
• Demonstrated understanding of OS internals, Installation, Configuration, Scripting (Bash/Perl), Networking,

Security/firewalls, Web Server and kernels.
• Understanding of programming language (C, Python, Java, etc) and system programming experience.
• Experience with enterprise storage solutions (SAN, NAS and Clustering) or Virtualization.
• Degree in Computer Science or other scientific/technical field.
• Learning on the fly.

SOFTWARE ENGINEER – INTERNATIONAL ENGINEERING – Twitter

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Software Engineer – International Engineering

Full-Time — San Francisco, CA

About This JobTwitter is looking for engineers who are passionate about delivering a great user experience to our international users. Based in Twitter’s San Francisco HQ, you will work on projects for community-based translation system, internationalization infrastructure, and feature enhancements of Twitter products for global audience.

Responsibilities
– Work closely with product management, interaction designers and our localization specialists to bring new features to new markets.
– Implement standard tools and libraries providing reusable solutions to common internationalization problems.
– Fix internationalization bugs and product issues
– Conduct design and code reviews, mentor your peers

Requirements
– BS or MS in Computer Science or equivalent work experience
– Extensive programming experience in Ruby, Python, Scala, Java, or C++.
– Solid knowledge of JavaScript/HTML/CSS
– Impeccable software engineering practices (e.g. unit testing, code reviews, design documentation)
– Detail oriented and quality driven
– High sensitivity to user experience for international audience and cultural differences

Desired
– Experience in internationalization and character encoding issues.
– Experience in shipping products for non-US markets.
– Experience in language processing including Korean, Russian or Thai.
– Active user of Twitter

Premier Field Engineer (Platform Engineer) – Microsoft

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Premier Field Engineer (Platform Engineer) Job

Date: Jul 11, 2012, Location: Seoul, KOREA, REPUBLIC OF

Job Category: Customer Service & Support , Location: Seoul, KOREA, REPUBLIC OF
Job ID: 794904-81331, Division: Services & Support

Premier Field Engineer (Platform Engineer)

[지원업무]
#고객사 방문을 통한 Microsoft 제품 관련 기술 및 솔루션 제공
#기업 고객에 대한 고급 기술 지원 및 다양한 제품 간의 문제 해결 지원
#Microsoft 제품을 기반으로 고객의 요구 사항에 대한 솔루션 제공
#고객사 IT 인프라 개선을 위한 자문

[요건 – 기술]
#클라이언트/서버, 네트워킹, 인터넷 기반 기술에 대한 깊이 있는 이해
#Windows 2003/2008 Active directory 디자인 및 배포, Windows 부하 분산, DNS, DHCP 및 관련 기술에 대한 심도 깊은 지식과 대형 네트워크 환경에서의 전문가 레벨의 troubleshooting 능력
#TCP/IP 및 기타 프로토콜에 대한 탁월한 지식과 troubleshooting을 위한 tool의 사용 – scripting, resource kits, packet sniffer 혹은 Netmon을 사용한 troubleshooting 경험

[부가 기술 요건]
#Windows 데스크탑 운영 체제, Windows Server 운영 체제, Exchange, SQL, IIS, ISA 중 하나 이상의 제품에 대한 이해
#Windows 7/2008, Exchange, Office, SQL 에 대한 debugging tool 사용 경험
#Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML 중 하나 또는 그 이상의 프로그래밍 언어 개발 경험

[요건 – 자격]

#컴퓨터 공학 및 관련학과 전공자
#Microsoft 공인 자격증(MCITP 또는 MCPD) 소지자 우대
#고객사 지원과 같은 현장 경험자 우대
#영어 능력 우수자 우대

상세한 내용은 아래의 영문 내용을 참고하시기 바랍니다.

Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in Windows 2003/2008 Active Directory design and deployment, Windows Load Balancing, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools – scripting, resource kit diagnostic tools and packet sniffers and\or Netmon.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Exchange, SQL, IIS, ISA. Other technical depth should include experience with advanced debugging tools in Windows 7/2008, Exchange, Office, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, and XML.

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24×7 and professionally communicating to all parties involved.

Overnight travel is required. Travel potential up to 70%.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in Windows 2003/2008 Active Directory design and deployment, Windows Load Balancing, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools – scripting, resource kit diagnostic tools and packet sniffers and\or Netmon.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Exchange, SQL, IIS, ISA. Other technical depth should include experience with advanced debugging tools in Windows 7/2008, Exchange, Office, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, and XML.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

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